Tournevie collects your e-mail address and phone number to be able to contact you with regard to tools you have borrowed. These can be loan reminders, membership expiration warnings etc.
In addition, we use the e-mail addresses to send out newsletters to our members from time to time. These are only used to notify you about important news or changes to our services.
Tournevie stores an offline photocopy of your identity card. This is only used in the event we are required to retrieve any unreturned tools.
Tournevie registers your preferred language in order to contact you via e-mails or phone in the language you prefer.
To improve our service, we may make use of aggregated and anonymized data. While this is not an exhaustive list, we might want to find out, for instance:
In which municipalities our members live;
Which tools are most popular;
If certain tools are more (or less) prone to damage and require high maintenance costs;
How many weekly loans are made;
On May 25th 2018, the EU General Data Protection Regulation (GDPR) entered into force. Its aim is to protect EU citizens from privacy and data breaches.
In preparation for this regulation, we carried out a complete analysis and made sure we are fully in line with its rules, including article 12 regarding privacy.